Terms & Conditions

This page contains the terms and conditions of our affiliate program. If you have any comments, questions or concerns, please email our management team.

Please read this entire agreement so you know and understand the program rules!

1. Ruck Science Affiliate Agreement

This agreement describes the terms and conditions for participation in the Ruck Science affiliate program. In this agreement, the term “Affiliate” refers to you (the applicant). In this agreement,Ruck Science refers to the product owner and publisher Ruck Science, Inc.).

The Ruck Science affiliate program administered through our own internal affiliate system.

2. Modification

We may modify any of the terms and conditions within this Agreement at any time and at our sole discretion. These modifications may include, but not limited to changes in the scope of available referral fees, fee schedules, payment procedures and Affiliate Program rules. If any of the modifications are unacceptable, your only recourse is to terminate this Agreement. If you continue participation in the program, it will be considered as your acceptance of the change.

3. Enrollment

To enroll in the affiliate program, you must submit an affiliate application and be approved. Applications are processed every Friday and applicants will be notified of their acceptance status as soon as possible after their information is reviewed.

4. Affiliate Accounts

Upon approval, you will be issued with a login ID and password tied to a WordPress user account. This information will allow you to login to our affiliate portal at ruckscience.com/affiliates. Within our affiliate portal, affiliates are able to create links, download creative and see reports.

5. Claiming customers

The Ruck Science affiliate system allows affiliates to receive lifetime commissions for customer referrals. Ruck Science tracks and assigns customers to affiliates based on the use of Links, Coupon Codes and Email Addresses. To claim a list of potential customers, please upload a .csv file with your email list during registration. All orders by customers on this list will be assigned to you unless otherwise specified by the customer.

6. Commissions

Affiliates will 10% of the revenue as a commission from the customer’s order placed through properly coded Affiliate Links, Coupon Codes and Email Addresses. Thereafter, affiliates will receive 3% of the revenue as a commission from the customer’s subsequent orders.

For a sale to generate a commission to an Affiliate, the customer must complete the order form and remit full payment for the product ordered through the secure order system. Word of mouth referrals will not result in an affiliate commission being generated. Commissions will only be paid on sales that are made when the customer clicks through qualified, correctly structured Affiliate links, uses a Coupon Code assigned to the affiliate, or matches with the Email Address of a potential customer uploaded by the affiliate during signup.

7. Payment

Ruck Science pays affiliates via a PayPal account, provided to us when a member joins. If the PayPal email changes, it is the responsibility of the affiliate to notify us to ensure proper commission payments. We are unable to resend payments returned due to incorrect payment email addresses.

8. Order Fulfillment

Ruck Science will be solely responsible for processing every order placed by a customer via affiliate links. Affiliates are not authorized to collect payments or sell any Ruck Science products from other websites as a “reseller” and no “resale” rights are granted in any way. Affiliates are not authorized to sell any of these products on ebay or other auction sites. Ruck Science will also be solely responsible for all customer service inquires.

Customers who purchase products and services through the Ruck Science Affiliate Program will be deemed to be customers of Ruck Science. Accordingly, all rules, policies, and operating procedures concerning customer orders and service will apply to those customers. We may change our policies and operating procedures at any time. Prices and availability of our products and services may vary from time to time. Ruck Science policies will always determine the price paid by the customer.

9. Qualifying Sites

Ruck Science reserves the right to refuse any site entry into the Ruck Science Affiliate Program based on site content. Sites that do not qualify for the Ruck Science include sites which:

  • Promote sexually explicit materials
  • Promote violence
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
  • Promote illegal activities
  • List coupon codes or discounts that were not officially provided to them by Ruck Science, Inc. Want to promote a coupon? Contact us and we can work with you. You may not promote coupon codes you may have found elsewhere online. Doing so can result in the termination of your affiliate account and withholding of affiliate payments for violating our affiliate agreement.
  • Infringe or otherwise violate any copyright, trademark, or other intellectual property rights of Ruck Science or any other site..

10. Permitted Usage

The following are permitted uses of the Ruck Science brand and marketing resources

  • Affiliates are permitted to use the graphical banners and design resources located at https://ruckscience.com/affiliates. If a specific size banner ad is not available, the affiliate may contact the Affiliate Program manager at get@ruckscience.com and request a new banner graphic be added to the available resources.

11. Prohibited Usage

The following cases prohibited and are grounds for immediate termination of the affiliate account.

  • Affiliates may not use the Ruck Science logo, logo marks or other Ruck Science website/branding imagery in a header graphic or in any was as to indicate they are officially affiliated or partnered with Ruck Science, unless otherwise specified by Ruck Science, Inc.
  • Affiliates may not promote coupons that were not provided to them personally by Ruck Science, Inc. Want to promote a coupon? Contact us and we can work with you. You may not promote coupon codes you may have found elsewhere online. Doing so can result in the termination of your affiliate account and withholding of affiliate payments for violating our affiliate agreement.
  • Affiliates may not host or promote “coupon stacking” sites where customers may combine coupons to receive additional discounts.

12. Ruck Science Anti-Spam Policy

Ruck Science strictly prohibits affiliates from using spam e-mail and other forms of Internet abuse (including spamming forums, blogs, twitter, facebook and other social media outlets) to seek sales. Spam is defined as including, but not limited to, the following:

  • Electronic mail messages addressed to a recipient with whom the sender does not have an existing business or personal relationship or is not sent at the request of, or with the express consent of, the recipient through an opt in subscription;
  • Messages posted to Usenet, forums, Twitter, Facebook and message boards that are off-topic (unrelated to the topic of discussion), cross-posted to unrelated newsgroups, posted in excessive volume, or posted against forum/message board rules. Be conscious of forum rules! If a forum owner or moderator complains that an affiliate has spammed, the affiliate account may be permanently terminated after investigation.
  • Content posted on free blog websites for the sole purpose of keyword spamming, or comments posted to legitimate blogs that violate the comment policy of the blog owner.
  • Solicitations posted to chat rooms, or to groups or individuals via Internet Relay Chat or “Instant Messaging” system;
  • Certain off-line activities that, while not considered Spam, are similar in nature, including distributing flyers or leaflets on private property or where prohibited by applicable rules, regulations, or laws.

Ruck Science, may undertake, at its sole discretion and with or without prior notice, the following enforcement actions:

  • Account Termination: Upon the receipt of a credible complaint, the Ruck Science Affiliate Program manager may investigate the complaint, and if necessary, will then terminate the affiliate account of the individual implicated in the abuse. Termination results in the immediate closure of the member and affiliate account, the loss of all referrals, and the forfeiture of any unpaid money on account.

If you wish to report a violation of our Anti-Spam Policy, please forward all relevant evidence to our customer service department at get@ruckscience.com.

13. Term and Termination

The term of this Agreement will begin when you accept and will end when terminated by either party. Either Ruck Science or the affiliate may terminate this Agreement at any time, with or without cause. Upon the termination of this Agreement for any reason, all licenses granted hereunder shall immediately terminate and you will immediately cease use of, and remove from Affiliate’s Web Site, all links to the Ruck Science websites, and all Ruck Science trademarks and logos, other Ruck Science marks and all other materials provided in connection with this program.

14. Limitation of Liability

Ruck Science will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, expenditures or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the total commissions paid or payable to the affiliate under to this Agreement.

15. Disclaimers

We make no express or implied warranties or representations with respect to the Affiliate Program or an affiliate’s potential to earn income from the Affiliate Program. In addition, we make no representation that the operation of the websites or the Affiliate links will be uninterrupted or error-free, and Ruck Science will not be liable for the consequences of any interruptions or errors.

16. Refund Policy for Physical Products 

Thanks for purchasing our products at www.ruckscience.com operated by Ruck Science LLC. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team at support@ruckscience.com

17. Shipping Policy 

This document sets out the shipping policy that applies to customers that make a purchase at www.ruckscience.com. If you have any questions, please contact our customer service team at support@ruckscience.com. 

Shipping Options & Delivery Costs 

We offer the following shipping options – you will be asked to select a shipping method at checkout:

  • Free shipping for orders of $99.00 and over
  • Initial Flat Rate shipping of $6.00 for all orders under $99.00
  • Additional cost to Flat Rate (excluding Stacks) of $3.00 per item
  • Additional cost to Flat Rate of $9.00 per Stack

Order Processing Time 

We endeavor to process and dispatch all orders placed before 2pm Monday to Friday; all orders placed after may be dispatched the following business day. Typically all orders placed during the weekend or on a public holiday will be sent from our warehouse on the next business day. Please be advised that delays in shipping can sometimes occur due to staffing issues in regards to COVID-19.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. Unfortunately we do not ship to P.O. boxes. 

International Orders

We do not ship to locations outside of the United States of America. For queries regarding this information please email support@ruckscience.com.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website. 

Returns, Refunds, and Exchanges 

We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our returns, refunds and exchanges processes.

18. Miscellaneous

Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

If any of the provisions of this Agreement are determined by a court to be unenforceable, they shall be severed from this Agreement, and the remaining provisions shall remain in full force and effect.

By signing up with the Ruck Science Affiliate Program, you acknowledge that you have read this agreement and agree to all its terms and conditions. You have independently evaluated this program and are not relying on any representation, guarantee or statement other than as set forth in this agreement.

Remember ---- 10% of every ruckscience.com order is donated to the rugby club of your choice!